{"status":{"official":{"state":"ok","systems":[],"since":null,"until":null,"ticket":null},"adhocNow":null,"responseTime":{"minutes":1.8,"usualMinutes":2,"period":"24h","rating":"normal"},"adhoc":[{"kind":"delay","startsAt":"2026-11-03T16:34:00.000Z","endsAt":"2026-11-03T16:43:00.000Z"},{"kind":"delay","startsAt":"2026-11-04T17:00:00.000Z","endsAt":"2026-11-04T17:02:00.000Z"},{"kind":"delay","startsAt":"2026-11-04T18:35:00.000Z","endsAt":"2026-11-04T18:42:00.000Z"},{"kind":"delay","startsAt":"2026-11-09T17:45:00.000Z","endsAt":"2026-11-09T17:49:00.000Z"},{"kind":"delay","startsAt":"2026-11-09T23:14:00.000Z","endsAt":"2026-11-09T23:16:00.000Z"}],"catches":[{"ticket":"TCC26-0162","leadMinutes":65},{"ticket":"TCC26-0158","leadMinutes":57}]},"windows":[{"ticket":"TCC26-0163","kind":"maintenance","systems":["emanifest_portal","cers_portal"],"startsAt":"2026-11-07T07:15:00.000Z","endsAt":"2026-11-07T11:49:00.000Z","state":"ended","resolved":false,"headline":"Please note that all systems have been restored and functioning normally."},{"ticket":"TCC26-0164","kind":"maintenance","systems":["other"],"startsAt":"2026-11-07T07:15:00.000Z","endsAt":"2026-11-07T11:49:00.000Z","state":"ended","resolved":false,"headline":"Please note that all systems have been restored and functioning normally."},{"ticket":"TCC26-0165","kind":"delay","systems":["edi","emanifest_portal"],"startsAt":"2026-11-06T22:00:00.000Z","endsAt":"2026-11-07T00:13:00.000Z","state":"ended","resolved":true,"headline":"The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays. The estimated delays are approximately 1 to 3 hours."},{"ticket":"CFIA-20261103-0251","kind":"delay","systems":["cfia"],"startsAt":"2026-11-03T02:51:20.174Z","endsAt":"2026-11-03T16:26:19.961Z","state":"ended","resolved":true,"headline":"The Canadian Food Inspection Agency’s (CFIA) National Import Service Centre (NISC) is experiencing delays in processing import declarations."},{"ticket":"TCC26-0162","kind":"delay","systems":["edi","emanifest_portal"],"startsAt":"2026-11-02T14:26:00.000Z","endsAt":"2026-11-02T15:55:00.000Z","state":"ended","resolved":true,"headline":"The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays. The estimated delays are approximately 1 to 3 hours."},{"ticket":"TCC26-0160","kind":"outage","systems":["emanifest_portal"],"startsAt":"2026-11-01T07:30:00.000Z","endsAt":"2026-11-01T12:15:00.000Z","state":"ended","resolved":true,"headline":"Please note we have identified an issue affecting some clients, resulting in error messages or documents remaining in an \"Updating\" status within the eManifest Portal."},{"ticket":"TCC26-0157","kind":"maintenance","systems":["edi","emanifest_portal","cers_portal"],"startsAt":"2026-11-01T05:30:00.000Z","endsAt":"2026-11-01T07:30:00.000Z","state":"ended","resolved":false,"headline":"In order to complete the time change from Eastern Daylight Time to Standard Time, all EDI applications will be unavailable for 2 hours on Sunday, November 01, 2026 from 01:30 (Eastern Daylight Time) to 02:30 (Eastern Standard Time)."},{"ticket":"CFIA-20261030-2313","kind":"outage","systems":["cfia"],"startsAt":"2026-10-30T23:13:11.437Z","endsAt":"2026-10-30T23:53:18.247Z","state":"ended","resolved":true,"headline":"The Canadian Food Inspection Agency’s (CFIA) Electronic Data Interchange – Integrated Import Declaration (EDI – IID) is temporarily unavailable."},{"ticket":"TCC26-0159","kind":"outage","systems":["emanifest_portal"],"startsAt":"2026-10-30T21:30:00.000Z","endsAt":"2026-10-31T13:15:00.000Z","state":"ended","resolved":true,"headline":"We are continuing to investigate the issue, but do not have an estimated time of resolution at this time. We will provide an update when an estimated time of resolution is known."},{"ticket":"TCC26-0158","kind":"delay","systems":["edi","emanifest_portal"],"startsAt":"2026-10-29T18:55:00.000Z","endsAt":"2026-10-29T20:45:00.000Z","state":"ended","resolved":true,"headline":"The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays. The estimated delays are approximately 1-3 hours."},{"ticket":"TCC26-0156","kind":"delay","systems":["edi","emanifest_portal"],"startsAt":"2026-10-26T15:55:00.000Z","endsAt":"2026-10-26T17:13:00.000Z","state":"ended","resolved":true,"headline":"The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays. The estimated delays are approximately 1-3 hours."},{"ticket":"TCC26-0153","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-25T11:00:00.000Z","endsAt":"2026-10-25T12:30:00.000Z","state":"ended","resolved":false,"headline":"Sunday, October 25, 2026 from 04:30 (ET) and 06:00 (ET) and from 07:00 (ET) and 08:30 (ET): all EDI applications will be unavailable."},{"ticket":"TCC26-0153","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-25T10:00:00.000Z","endsAt":"2026-10-25T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon."},{"ticket":"TCC26-0153","kind":"maintenance","systems":["cers_portal"],"startsAt":"2026-10-25T10:00:00.000Z","endsAt":"2026-10-25T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): CERS portal users may experience forced re-logon."},{"ticket":"TCC26-0153","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-25T08:30:00.000Z","endsAt":"2026-10-25T10:00:00.000Z","state":"ended","resolved":false,"headline":"Sunday, October 25, 2026 from 04:30 (ET) and 06:00 (ET) and from 07:00 (ET) and 08:30 (ET): all EDI applications will be unavailable."},{"ticket":"TCC26-0153","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-24T10:00:00.000Z","endsAt":"2026-10-24T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon."},{"ticket":"TCC26-0153","kind":"maintenance","systems":["cers_portal"],"startsAt":"2026-10-24T10:00:00.000Z","endsAt":"2026-10-24T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 24, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 25, 2026 from 06:00 (ET) and 07:00 (ET): CERS portal users may experience forced re-logon."},{"ticket":"TCC26-0155","kind":"outage","systems":["cers_portal"],"startsAt":"2026-10-23T16:15:00.000Z","endsAt":"2026-10-23T17:35:00.000Z","state":"ended","resolved":true,"headline":"The CBSA is currently experiencing an issue for some clients using the Bulk Loads option in the Canadian Export Reporting System (CERS) portal. Users may receive the error: CERS portal is unavailable."},{"ticket":"TCC26-0154","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-23T08:30:00.000Z","endsAt":"2026-10-23T10:00:00.000Z","state":"ended","resolved":false,"headline":"Friday, October 23, 2026 from 04:30 (ET) and 06:.00 (ET): eManifest portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses."},{"ticket":"TCC26-0154","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-23T08:30:00.000Z","endsAt":"2026-10-23T10:00:00.000Z","state":"ended","resolved":false,"headline":"EDI may not be available for some external clients for a period of approximately 5 - 10 minutes: Friday, October 23, 2026 between 04:30 (ET) and 06:00 (ET)."},{"ticket":"TCC26-0152","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-22T08:30:00.000Z","endsAt":"2026-10-22T10:00:00.000Z","state":"ended","resolved":false,"headline":"Thursday, October 22, 2026 from 04:30 (ET) and 06:.00 (ET): eManifest portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses."},{"ticket":"TCC26-0152","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-22T08:30:00.000Z","endsAt":"2026-10-22T10:00:00.000Z","state":"ended","resolved":false,"headline":"EDI may not be available for some external clients for a period of approximately 5 - 10 minutes: Thursday, October 22, 2026 between 04:30 (ET) and 06:00 (ET)."},{"ticket":"TCC26-0151","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-21T08:30:00.000Z","endsAt":"2026-10-21T10:00:00.000Z","state":"ended","resolved":false,"headline":"Wednesday, October 21, 2026 from 04:30 (ET) and 06:.00 (ET): eManifest portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses."},{"ticket":"TCC26-0151","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-21T08:30:00.000Z","endsAt":"2026-10-21T10:00:00.000Z","state":"ended","resolved":false,"headline":"EDI may not be available for some external clients for a period of approximately 5 - 10 minutes: Wednesday, October 21, 2026 between 04:30 (ET) and 06:00 (ET)."},{"ticket":"TCC26-0150","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-18T11:00:00.000Z","endsAt":"2026-10-18T12:30:00.000Z","state":"ended","resolved":false,"headline":"Sunday, October 18, 2026 from 04:30 and 06:00 (ET) and from 07:00 (ET) and 08:30 (ET): all EDI applications will be unavailable."},{"ticket":"TCC26-0150","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-18T10:00:00.000Z","endsAt":"2026-10-18T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 17, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 18, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon."},{"ticket":"TCC26-0150","kind":"maintenance","systems":["cers_portal"],"startsAt":"2026-10-18T10:00:00.000Z","endsAt":"2026-10-18T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 17, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 18, 2026 from 06:00 (ET) and 07:00 (ET) : CERS portal users may experience forced re-logon."},{"ticket":"TCC26-0150","kind":"maintenance","systems":["edi"],"startsAt":"2026-10-18T08:30:00.000Z","endsAt":"2026-10-18T10:00:00.000Z","state":"ended","resolved":false,"headline":"Sunday, October 18, 2026 from 04:30 and 06:00 (ET) and from 07:00 (ET) and 08:30 (ET): all EDI applications will be unavailable."},{"ticket":"CFIA-20261017-1125","kind":"delay","systems":["cfia"],"startsAt":"2026-10-17T11:25:20.050Z","endsAt":"2026-10-17T17:55:02.925Z","state":"ended","resolved":true,"headline":"The Canadian Food Inspection Agency’s (CFIA) National Import Service Centre (NISC) is experiencing delays in processing import declarations."},{"ticket":"TCC26-0150","kind":"maintenance","systems":["emanifest_portal"],"startsAt":"2026-10-17T10:00:00.000Z","endsAt":"2026-10-17T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 17, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 18, 2026 from 06:00 (ET) and 07:00 (ET): eManifest portal users may experience forced re-logon."},{"ticket":"TCC26-0150","kind":"maintenance","systems":["cers_portal"],"startsAt":"2026-10-17T10:00:00.000Z","endsAt":"2026-10-17T11:00:00.000Z","state":"ended","resolved":false,"headline":"Saturday, October 17, 2026 from 06:00 (ET) and 07:00 (ET) and Sunday, October 18, 2026 from 06:00 (ET) and 07:00 (ET) : CERS portal users may experience forced re-logon."},{"ticket":"TCC26-0148","kind":"maintenance","systems":["other"],"startsAt":"2026-10-14T07:00:00.000Z","endsAt":"2026-10-14T10:00:00.000Z","state":"ended","resolved":false,"headline":"The CBSA will be conducting system maintenance on Wednesday, October 14, 2026 from 03:00 (ET) to 06:00 (ET). There are no planned outage expected, services should remain available."},{"ticket":"TCC26-0149","kind":"delay","systems":["edi","emanifest_portal"],"startsAt":"2026-10-13T18:30:00.000Z","endsAt":"2026-10-13T21:30:00.000Z","state":"ended","resolved":true,"headline":"The CBSA is receiving higher than usual volumes of Electronic Data Interchange (EDI) and eManifest portal messages resulting in delays. The estimated delays are approximately 1 - 3 hours."},{"ticket":"TCC26-0146","kind":"maintenance","systems":["carm"],"startsAt":"2026-10-06T07:00:00.000Z","endsAt":"2026-10-06T10:00:00.000Z","state":"ended","resolved":false,"headline":"Please note that due to the planned CRA system maintenance, the business registration and program enrolment functions of CARM will be unavailable from: Tuesday, October 6, 2026 from 03:00 (ET) until 06:00 (ET) Creation of CARM Client Porta…"}]}