Canada Border Services Agency
CBSA status live
All systems operational
Live status of CBSA’s and CFIA’s systems: outages and delays as they happen, and the maintenance coming up.
CBSA response timeNormal
1.8 min
Average time CBSA takes to respond to a filing, last 24 hours. Usually 2.0 min.
Early warning on EDI delays
61 min
Adhoc saw 2 delays on EDI as they happened, so your team can react before CBSA’s notice. Median of the last 30 days.
Hours affected
76 h
- Outage22 h
- Delay30 h
- Maintenance24 h
Across CBSA’s and CFIA’s systems, last 30 days.
Outages and delays
11
2 of 5 on EDI caught early
- Caught early by Adhoc
- On EDI, not caught early
- On other systems
Across CBSA’s and CFIA’s systems, last 30 days.
The last 7 days
EDI as Adhoc saw it: 99.7% of the last 7 days without an outage or delay
EDI: 98.6% of the last 7 days without an outage or delay
eManifest portal: 98.6% of the last 7 days without an outage or delay
CERS portal: 100% of the last 7 days without an outage or delay
CARM: 100% of the last 7 days without an outage or delay
Other CBSA systems: 100% of the last 7 days without an outage or delay
CFIA: 99.9% of the last 7 days without an outage or delay
- Outage
- Delay
- Maintenance
- Unknown
- No problems
Notices in the last 30 days
System
Nov 1 – 77 notices
- TCC26-0163Maintenance · eManifest portal, CERS portalNov 7, 2:15 – 6:49 am · 4 h 34 minDone
- TCC26-0164Maintenance · Other CBSA systemsNov 7, 2:15 – 6:49 am · 4 h 34 minDone
- TCC26-0165Delay · EDI, eManifest portalNov 6, 5:00 – 7:13 pm · 2 h 13 minResolved
- CFIADelay · CFIANov 2, 9:51 pm – Nov 3, 11:26 am · 13 h 35 minResolved
- TCC26-0162Delay · EDI, eManifest portalNov 2, 9:26 – 10:55 am · 1 h 29 minResolved
- TCC26-0160Outage · eManifest portalNov 1, 2:30 – 7:15 am · 4 h 45 minResolved
- TCC26-0157Maintenance · EDI, eManifest, CERSNov 1, 1:30 – 2:30 am · 2 hDone
Oct 25 – 315 notices
- CFIAOutage · CFIAOct 30, 7:13 – 7:53 pm · 40 minResolved
- TCC26-0159Outage · eManifest portalOct 30, 5:30 pm – Oct 31, 9:15 am · 15 h 45 minResolved
- TCC26-0158Delay · EDI, eManifest portalOct 29, 2:55 – 4:45 pm · 1 h 50 minResolved
- TCC26-0156Delay · EDI, eManifest portalOct 26, 11:55 am – 1:13 pm · 1 h 18 minResolved
- TCC26-0153Maintenance · EDI, eManifest, CERSOct 24 – 25 · 4 windows · 5 hDone
Oct 18 – 245 notices
- TCC26-0155Outage · CERS portalOct 23, 12:15 – 1:35 pm · 1 h 20 minResolved
- TCC26-0154Maintenance · EDI, eManifest portalOct 23, 4:30 – 6:00 am · 1 h 30 minDone
- TCC26-0152Maintenance · EDI, eManifest portalOct 22, 4:30 – 6:00 am · 1 h 30 minDone
- TCC26-0151Maintenance · EDI, eManifest portalOct 21, 4:30 – 6:00 am · 1 h 30 minDone
- TCC26-0150Maintenance · EDI, eManifest, CERSOct 17 – 18 · 4 windows · 5 hDone
Oct 11 – 173 notices
Questions
Is CBSA down right now?
No. No outage or delay is open on CBSA’s or CFIA’s systems.
How long does CBSA take to answer a filing?
On average 1.8 minutes to accept or reject it, over the last 24 hours; it is usually 2.0. During a CBSA delay, acknowledgements, rejects and release notices can take hours; the notice gives CBSA’s estimate.
What should I do during an outage or maintenance?
Follow CBSA’s System Outage Contingency Plan (SOCP). CBSA keeps clearing goods under its contingency procedures while its systems are down.
Should I resend messages CBSA hasn’t answered?
No. If you have already sent an EDI document, don’t send it again: resending adds to CBSA’s backlog and can slow processing further. Acknowledgements, rejects and release notices (RNS) may arrive late while a delay is open.
What do highway carriers need during maintenance?
Give drivers two copies of the paperwork they present on arrival. CBSA accepts paper during maintenance and for two hours after it ends, and issues no penalties for data not sent in that time.
When can I go back to normal?
When the notice shows Resolved. CBSA’s closing notice tells clients they can return to normal procedures.
Clear more entries with the team you have.
Adhoc’s agents classify each line, check it against CBSA and agency rules, and draft the declaration for your team to submit.
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